SMS Terms

The Power of U, Inc. and Uplift Comprehensive Services

Effective September 30, 2026

Program and senders

The Power of U, Inc. and Uplift Comprehensive Services offer optional SMS/MMS communications through a shared messaging system. You choose which organization may text you and which types of messages you want. Messages will identify the organization sending them. These terms apply only to the messaging options you select.

Message categories

Service messages may include scheduling, appointment reminders, program participation updates, and responses to your inquiries. Promotional messages may include information about programs, community events, opportunities to participate, and fundraising or donation requests. Promotional enrollment is optional and separate from service-message enrollment. Messages may be sent manually or using automated technology.

How you enroll

You may enroll through a signed consent form or an available website consent form by affirmatively selecting the organization and message categories you authorize and providing the mobile number where you want to receive messages. Consent boxes must not be preselected. Providing a number or signing a form without selecting an option does not enroll you in that option. You must be the subscriber or authorized user of the number provided. Permission for one organization does not enroll you with the other. We do not use verbal consent to enroll people in promotional texts.

Voluntary participation and charges

Texting consent is not a condition of purchasing anything, making a donation, or receiving care or services. You may decline any or all texting options. Message frequency varies based on your selections, activities, and conversations. Message and data rates may apply under your mobile plan; contact your carrier about those charges.

Stop messages

Reply STOP to a text message to unsubscribe. You may also email support@upliftnc.org to withdraw consent. We will honor your withdrawal and may send one final confirmation. An opt-out may stop multiple message categories sent from the same number through our shared system. Contact support if you need to communicate another way. We will not treat a later inquiry as renewed permission for promotional messages.

Help and changes to your number

Reply HELP for assistance or email support@upliftnc.org. Tell us if you change or relinquish your mobile number so we can update our records. To re-enroll after opting out, contact support or complete a new available consent form identifying the organization and message types you want. Re-enrollment must be affirmative and recorded.

Privacy

Our Privacy Policy describes how we handle contact information, messages, and consent records. We do not sell or share mobile information with third parties or affiliates for their marketing or promotional purposes. Texting opt-in records and consent are not sold, transferred, or shared for another party’s marketing. Providers may process information as needed to deliver and support messages on our behalf.

Message security and appropriate use

Ordinary SMS/MMS may not be secure and may be viewed by others with access to your device. Do not text medical records, diagnoses, payment-card details, Social Security numbers, or other sensitive information. Contact your service team for an appropriate communication method. Texting consent is not an authorization to disclose health records and does not replace clinical consent or privacy notices.

Delivery and emergencies

Delivery depends on your carrier, device, coverage, and other conditions and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Do not rely on texting for emergencies or urgent clinical assistance. Call 911 for an emergency. Contact your service team through its established channels for time-sensitive needs.

Changes to the program

We may update these terms or discontinue a messaging program. Updated terms will be posted with a revised effective date. Changes do not enroll you with another organization or expand your selected message categories without new consent. Questions may be sent to support@upliftnc.org.